RETAIL STORE MANAGER / OPERATIONS OFFICER

RETAIL STORE MANAGER / OPERATIONS OFFICER brick and mortar tactical gear store, Raleigh, NC.

Major Responsibilities:
• Manages the overall operation of the walk-in sales staff
• Develops and implements strategies to increase store sales, profits, and service levels
• Interacts knowledgeably with customer base in a friendly and professional manner
• Provides customer service to ensure customers have a positive and educated shopping experience
• Responds to customer inquiries and complaints
• Monitors store expenses and ensures that expense targets are met
• Identifies operational inefficiencies to help minimize risk and protect the stores assets
• Manages the display inventory including: merchandising, pricing, assist in ordering, and clearance
• Oversees the stocking, receiving, and discontinuation of items
• Meets with key vendors to ensure that up to date products are being carried
• Achieves targeted sales goals
• Manages and mentors employees to provide exceptional customer service
• Trains and manages brick and mortar store staff
• Works closely with marketing, inventory, and sales to coordinate events, and day to day operations
• Analyzes, interprets, and acts on data to achieve desired business objectives
• Maintains a clean, organized and stocked retail store
• Maintains the stability and reputation of the store by complying with legal requirements
• Ensures overall safety practices are followed

Educational Requirements:
• Bachelor’s degree in Marketing, Sales, or related field, preferred

Previous Experience:
• A minimum of 6 years of retail store, merchandising, and sales management experience preferably within the tactical gear industry
• Must have new store start up experience
• Must have strong understanding of sales and customer service
• Must have demonstrated ability to work within a budget
• Must be available to work varying shifts and days of the week (may include evenings, weekends, early morning or late shifts.
• Must have ability to stand for long periods of time
• Must be able to occasionally lift up to 75 lbs

Competencies and Skills:
• Excellent communication skills
• High energy with proven track record of results
• Proficient in Microsoft Office
• Demonstrated team player
• Must possess organization skills
• Self-motivated
• Strong leadership skills
• Must be client relationship builder

Please submit cover letter and resume to optactical@yahoo.com

OPT is proud to be an Equal Opportunity Employer.

O P Tactical Inc. (OPT) is a 100% disabled Veteran owned retailer of the highest quality tactical gear, apparel, and footwear.


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Contact Us:
Email: optactical@yahoo.com
Phone: 919 818-3649
Address: 2533 Atlantic Ave, Suite 103, Raleigh, NC 27604

Phone Hours: Monday-Friday, 8am - 4pm Eastern Standard Time (EST)
RETAIL STORE WILL BE CLOSED 20 - 23 JANUARY FOR SHOT SHOW. CALL US FOR PICK UP ORDERS.
ONLINE ORDERS SHIP AS PER NORMAL.


Shipping:
$5 Standard Shipping to any US or APO/FPO Address!
UPS Shipping Options: Orders must be placed by 12pm EST to ensure they go out the same day.
Orders are not processed on the weekends.

International Rates, see the left margin tab marked "CONTACT / POLICIES"

Verified Service Disabled Veteran-Owned Small Business, we accept GPC Cards and Government Contracts
CAGE: 5MU18 / DUNS: 361562593 / SDVOSB: 253753