RETAIL STORE MANAGER / OPERATIONS OFFICER brick and mortar tactical gear store, Raleigh, NC.
Manages the overall operation of the walk-in sales staff
Develops and implements strategies to increase store sales, profits, and service levels
Interacts knowledgeably with customer base in a friendly and professional manner
Provides customer service to ensure customers have a positive and educated shopping experience
Responds to customer inquiries and complaints
Monitors store expenses and ensures that expense targets are met
Identifies operational inefficiencies to help minimize risk and protect the stores assets
Manages the display inventory including: merchandising, pricing, assist in ordering, and clearance
Oversees the stocking, receiving, and discontinuation of items
Meets with key vendors to ensure that up to date products are being carried
Achieves targeted sales goals
Manages and mentors employees to provide exceptional customer service
Trains and manages brick and mortar store staff
Works closely with marketing, inventory, and sales to coordinate events, and day to day operations
Analyzes, interprets, and acts on data to achieve desired business objectives
Maintains a clean, organized and stocked retail store
Maintains the stability and reputation of the store by complying with legal requirements
Ensures overall safety practices are followed
Bachelors degree in Marketing, Sales, or related field, preferred
A minimum of 6 years of retail store, merchandising, and sales management experience preferably within the tactical gear industry
Must have new store start up experience
Must have strong understanding of sales and customer service
Must have demonstrated ability to work within a budget
Must be available to work varying shifts and days of the week (may include evenings, weekends, early morning or late shifts.
Must have ability to stand for long periods of time
Must be able to occasionally lift up to 75 lbs
Competencies and Skills:
Excellent communication skills
High energy with proven track record of results
Proficient in Microsoft Office
Demonstrated team player
Must possess organization skills
Strong leadership skills
Must be client relationship builder
Please submit cover letter and resume to email@example.com
OPT is proud to be an Equal Opportunity Employer.
O P Tactical Inc. (OPT) is a 100% disabled Veteran owned retailer of the highest quality tactical gear, apparel, and footwear.
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Phone: 919 818-3649
Address: 2533 Atlantic Ave, Suite 103, Raleigh, NC 27604
Phone Hours: Monday-Friday, 8am - 4pm Eastern Standard Time (EST)
RETAIL STORE WILL BE CLOSED 20 - 23 JANUARY FOR SHOT SHOW. CALL US FOR PICK UP ORDERS.
ONLINE ORDERS SHIP AS PER NORMAL.
$5 Standard Shipping to any US or APO/FPO Address!
UPS Shipping Options: Orders must be placed by 12pm EST to ensure they go out the same day.
Orders are not processed on the weekends.
International Rates, see the left margin tab marked "CONTACT / POLICIES"
Verified Service Disabled Veteran-Owned Small Business, we accept GPC Cards and Government Contracts
CAGE: 5MU18 / DUNS: 361562593 / SDVOSB: 253753