Thank you for shopping at OPT. If you have questions about any particular piece of equipment, what type of equipment to use for your mission or anything in general just drop us a line at: We reserve the right to refuse business to anyone. Prices are subject to change without notice We are an internet business and do not accept walk in customers. We appreciate your understanding. Store Hours: Monday-Friday 9:30am-4:00pm EST We are closed weekends About O P Tactical Inc: Our mission is to provide customers with the best gear and customer service possible. As the name implies the gear sold on this site has proven itself in the numerous operations and exercises ongoing in the military today. OPT does not sell gear that has not been tested and sworn to by the end user, inferior gear is not sold here. If you have any questions about what kind of gear you should use for your loadout, just email us ( opt@optactical.com )and ask. We hope you check back in every now and then and see what we have to offer, we will feature different deals and new items on a regular basis. Happy shopping, browsing, surfing, or studying. Company Lineage: July 2003: Operationally Proven Tactical Gear(OPTG) was founded in Alexandria, Virginia. Our Criteria: OPT's criteria for selecting gear is based on not only our staff's experiences but also those of our constituents, friends, and team-mates. We sell gear that lives up to it's reputation for survivability and longetivity. Ordering: Orders placed over this website are 100% secure. We no longer accept check or money orders. Paypal Orders OPT no longer accepts Paypal, this is not negotiable. Order Processing When OPT receives your order it immediately takes priority over all orders placed after it. If the order can be filled immediately, it will be. If there is merchandise on backorder you will be notified, and may be offered comparable products, items colors etc. If your order does end up on backorder we will place all in stock items aside for you and fill your box as items come in, these items will not be removed from your box, that is our commitment to expediting backorders. Shipping Policy: Effective 09 January 2005 Nothing will be charged to your credit card that is not being shipped to you. All orders received by 12:00 pm EST, will be shipped the same day if the items are in stock. If there is a backordered item the recipient will be notified. OPT ships orders complete. We can ship orders to customers partial if they desire, but they must request this action and agree to the partial shipping policy. If you wish to have your order shipped partial please make note of it on your order, in stock items will ship ASAP, and out of stock items will be placed on a second order, this order will be placed with the information from your first order, and you will receive an email notification with all the information for that order. Agreement to partial shipment of orders implies that you accept the fact that you will pay shipping charges each time we send you a box, and it implies that you agree to let the OPT staff place a second order using your information. OPT only ships via UPS ground, UPS Next Day Air, UPS 2nd day air, UPS 3-Day Select, USPS Priority mail, and USPS Global EMS, we also provide shipping for APO/AE mailboxes for our forward deployed troops. More options will become available as time passes. OPT DOES SHIP TO APO/ FPO'S!!! Orders going to US, Allied and Coalition members stationed overseas do take priority. If you are in a combat zone please make note of it on your order and OPT will do everything within our abilities to get you the gear you need, this includes special ordering from manufacturers. Due to the fact that once packages enter the military postal system they cannot be tracked, we cannot refund money on packages that are lost and the postal system shows as received. International Orders: OPT does ship internationally, shipping will be based on the country sent to, insurance and a handling fee. The amount charged for shipping on international orders is based on the following: The price forecasted by the USPS website for the weight and location, then we add $20, and round down to the nearest dollar amount that ends in 5 or 0. This process adequately covers our post office fee, order processing fee, and our insurance charges added at the time we drop them off at the post office. This process is applied to all types of International shipping. Attention international customers: All packages shipped internationally will be claimed at full value, and invoices will be enclosed for customs inspectors, there will be no exceptions to this rule. Sales Tax: North Carolina residents must pay 7% sales tax on all orders. Refunds: Items may be returned within 30 days of being received by customers. All items returned must be unused, and still in their original wrapping. Refunds will be granted to customers upon receipt and inspection of the goods by the OPT staff. OPT does not charge a restocking fee on returned items. Shipping charges are non-refundable. Backorders: Backorders older than 90 days will be cancelled if we are unable to reach the customer. Warranty work: All the items OPT sells are under manufacturers warranty. If the item comes with a manufacturers warranty card, OPT recommends you fill it out and send it to them. If you would like warranty work done on a product OPT sold you please contact the manufacturer, they will gladly do the work for you. Mailing items to OPT for warranty work will just add time to the process. Restricted (R) Items Items on this site marked with the (R) symbol are specifically export restricted and will not be shipped outside the United States except to APO or FPO addresses. Items with this marking that are ordered by customers in restricted areas will be immediately deleted from the order. OPT reserves the right to restrict any product from any sale without reason, whether it is marked or not. Our photographs and product description images The images on this site fall into one of the following categories: OPT originals: These are images taken by our photographer and belong to OPT. OPT modified manufacturers originals: These are images OPT has borrowed with permission of manufacturers and modified for product descriptions and for sales of products. Manufacturer's originals used with the permission of the manufacturer. Reproduction, distribution or any other type of use in a form commercial or non-commercial may not be done without express written permission of OPT. This includes all images on this site. |